{"id":865,"date":"2024-01-26T11:26:22","date_gmt":"2024-01-26T10:26:22","guid":{"rendered":"https:\/\/www.zorarihova.cz\/?page_id=865"},"modified":"2024-01-26T11:29:00","modified_gmt":"2024-01-26T10:29:00","slug":"vseobecne-obchodni-podminky","status":"publish","type":"page","link":"https:\/\/www.zorarihova.cz\/index.php\/vseobecne-obchodni-podminky\/","title":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"865\" class=\"elementor elementor-865\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c72c357 e-flex e-con-boxed e-con e-parent\" data-id=\"c72c357\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fc030b7 elementor-widget elementor-widget-text-editor\" data-id=\"2fc030b7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 06-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>V\u0160EOBECN\u00c9 OBCHODN\u00cd PODM\u00cdNKY<\/p>\n<p>Doc. Ing. Zora \u0158\u00edhov\u00e1, CSc.<br><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; text-align: var(--text-align); background-color: var(--ast-global-color-5);\">Mentorka@kou\u010dka<\/span><\/p>\n<p>zakladatelka projekt\u016f:<br><a href=\"http:\/\/www.zorarihova.cz\">www.zorarihova.cz<\/a><br><a href=\"http:\/\/www.spokojeneemoce.cz\" target=\"_blank\" rel=\"noopener\">www.spokojeneemoce.cz<\/a><\/p>\n<p><\/p>\n<ol>\n<li><strong><u> Informace o&nbsp;kupuj\u00edc\u00edm a&nbsp;prod\u00e1vaj\u00edc\u00edm<\/u><\/strong><\/li>\n<\/ol>\n<p>Kupuj\u00edc\u00edm se pro \u00fa\u010dely t\u011bchto V\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek rozum\u00ed fyzick\u00e1 nebo pr\u00e1vnick\u00e1 osoba (d\u00e1le jako Kupuj\u00edc\u00ed nebo Klient).<\/p>\n<p>Prod\u00e1vaj\u00edc\u00edm se pro \u00fa\u010dely t\u011bchto V\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek rozum\u00ed Ing.Zora \u0158\u00edhov\u00e1, CSc. se s\u00eddlem Praha 8, K\u0159i\u017e\u00edkova 78, PS\u010c 18600, &nbsp;I\u010c: 13798600.&nbsp; (d\u00e1le jen Prod\u00e1vaj\u00edc\u00ed).<\/p>\n<p>&nbsp;Prod\u00e1vaj\u00edc\u00ed &nbsp;je v\u00fdhradn\u00edm distributorem elektronick\u00fdch produkt\u016f a&nbsp;slu\u017eeb dostupn\u00fdch &nbsp;&nbsp;na&nbsp;webech www.zorarihova.cz a&nbsp;www.spokojeneemoce.cz.<br>&nbsp;Prod\u00e1vaj\u00edc\u00ed nen\u00ed pl\u00e1tcem DPH.<\/p>\n<ol start=\"2\">\n<li><strong><u> Informace o&nbsp;produktech a&nbsp;slu\u017eb\u00e1ch<\/u><\/strong><\/li>\n<\/ol>\n<p>Informace o&nbsp;elektronick\u00fdch produktech a&nbsp;slu\u017eb\u00e1ch jsou k&nbsp;dispozici v&nbsp;\u010desk\u00e9m jazyce na&nbsp;webov\u00fdch str\u00e1nk\u00e1ch uveden\u00fdch v&nbsp;bod\u011b 1.<\/p>\n<p>Odbornost &#8211; prod\u00e1vaj\u00edc\u00ed prohla\u0161uje, \u017ee m\u00e1 \u0159adu diplom\u016f, profesn\u00edch a&nbsp;odborn\u00fdch certifikac\u00ed, znalost\u00ed a &nbsp;zku\u0161enost\u00ed z&nbsp;nab\u00edzen\u00fdch oblast\u00ed.<\/p>\n<p>&nbsp;Elektronick\u00e9 produkty (nap\u0159. online kurzy, e-booky, elektronick\u00e9 knihy, n\u00e1vody, \u010dlenstv\u00ed v klubu),&nbsp; jsou zp\u0159\u00edstupn\u011bny online po&nbsp;\u00fasp\u011b\u0161n\u00e9m dokon\u010den\u00ed n\u00e1kupu ke dni uveden\u00e9m v&nbsp;popisu produktu. Platnost p\u0159\u00edstupu k&nbsp;nakoupen\u00fdm elektronick\u00fdm produkt\u016fm je rozd\u00edln\u00e1 podle typu produktu. Obvykle je uvedena v&nbsp;detailn\u00edm popisu produktu, nebo p\u0159\u00edmo na&nbsp;faktu\u0159e.&nbsp;<\/p>\n<p>Slu\u017eby jsou nab\u00edzeny formou individu\u00e1ln\u00edch nebo skupinov\u00fdch konzulta\u010dn\u00edch, mentoringov\u00fdch, kou\u010dovac\u00edch sezen\u00ed. Platnost nakoupen\u00fdch slu\u017eeb je rozd\u00edln\u00e1 podle typu slu\u017eby. Obvykle je uvedena v&nbsp;detailn\u00edm popisu, nebo p\u0159\u00edmo na&nbsp;faktu\u0159e. Nen\u00ed-li to v\u00fdslovn\u011b uvedeno, tak platnost je maxim\u00e1ln\u011b 6 m\u011bs\u00edc\u016f od data uhrazen\u00ed slu\u017eby a&nbsp;konkr\u00e9tn\u00ed term\u00edny vyu\u017eit\u00ed slu\u017eeb si Kupuj\u00edc\u00ed s&nbsp;Prod\u00e1vaj\u00edc\u00edm domluv\u00ed osobn\u011b neprodlen\u011b po&nbsp;uhrazen\u00ed slu\u017eby a&nbsp;p\u0159ips\u00e1n\u00ed platby na&nbsp;\u00fa\u010det Prod\u00e1vaj\u00edc\u00edho.<\/p>\n<p><\/p>\n<p>&nbsp;Upozorn\u011bn\u00ed odpov\u011bdnosti<\/p>\n<p>Prod\u00e1vaj\u00edc\u00ed nen\u00ed jakkoli odpov\u011bdn\u00fd za&nbsp;p\u0159\u00edpadn\u00e9 \u0161kody zp\u016fsoben\u00e9 nespr\u00e1vn\u00fdm vyu\u017e\u00edv\u00e1n\u00edm uveden\u00fdch doporu\u010den\u00ed, n\u00e1vod\u016f a&nbsp;rad. Kupuj\u00edc\u00ed do spolupr\u00e1ce vstupuje po&nbsp;d\u016fkladn\u00e9m uv\u00e1\u017een\u00ed a&nbsp;na vlastn\u00ed riziko a&nbsp;odpov\u011bdnost.<\/p>\n<p><\/p>\n<p>Reklama\u010dn\u00ed \u0159\u00e1d, z\u00e1ruka a&nbsp;odstoupen\u00ed od smlouvy<\/p>\n<p>V p\u0159\u00edpad\u011b, \u017ee produkt nebo slu\u017eba neodpov\u00eddala popisu uveden\u00e9mu u&nbsp;konkr\u00e9tn\u00edho produktu, nebo slu\u017eby, nebo dle obchodn\u00edch podm\u00ednek, je klient opr\u00e1vn\u011bn vady bezodkladn\u011b p\u00edsemn\u011b reklamovat. Pokud Prod\u00e1vaj\u00edc\u00ed reklamaci klienta uzn\u00e1 za&nbsp;od\u016fvodn\u011bnou, zajist\u00ed na&nbsp;vlastn\u00ed n\u00e1klady n\u00e1pravu. N\u00e1pravu je Prod\u00e1vaj\u00edc\u00ed opr\u00e1vn\u011bna zajistit zejm\u00e9na poskytnut\u00edm slevy z&nbsp;ceny produktu nebo slu\u017eby, v\u00fdm\u011bnou za&nbsp;jin\u00fd produkt nebo slu\u017ebu, \u010di vr\u00e1cen\u00edm \u010d\u00e1stky.<\/p>\n<p><\/p>\n<p>Informace o&nbsp;ochran\u011b osobn\u00edch \u00fadaj\u016f<\/p>\n<p>Klient t\u00edmto souhlas\u00ed s&nbsp;t\u00edm, \u017ee Prod\u00e1vaj\u00edc\u00ed bude v&nbsp;souladu se z\u00e1konem \u010d. 110\/2019 Sb., o&nbsp;zpracov\u00e1n\u00ed &nbsp;osobn\u00edch \u00fadaj\u016f, uchov\u00e1vat a&nbsp;zpracov\u00e1vat osobn\u00ed \u00fadaje o&nbsp;jeho osob\u011b v&nbsp;rozsahu: jm\u00e9no, p\u0159\u00edjmen\u00ed, adresa elektronick\u00e9 po\u0161ty, telefonn\u00ed \u010d\u00edslo a&nbsp;\u010d\u00edslo bankovn\u00edho spojen\u00ed (d\u00e1le spole\u010dn\u011b v\u0161e jen jako \u201eosobn\u00ed \u00fadaje\u201c). Poskytnut\u00e9 osobn\u00ed \u00fadaje budou zpracov\u00e1ny Prod\u00e1vaj\u00edc\u00edm pro \u00fa\u010del pln\u011bn\u00ed smluvn\u00edch z\u00e1vazk\u016f, zas\u00edl\u00e1n\u00ed obchodn\u00edch sd\u011blen\u00ed a&nbsp;pro jin\u00e9 marketingov\u00e9 \u00fa\u010dely. Osobn\u00ed \u00fadaje budou zpracov\u00e1v\u00e1ny po&nbsp;dobu neur\u010ditou. Klient bere na&nbsp;v\u011bdom\u00ed, \u017ee je povinen sv\u00e9 osobn\u00ed \u00fadaje uv\u00e1d\u011bt spr\u00e1vn\u011b a&nbsp;pravdiv\u011b. Klient potvrzuje, \u017ee poskytnut\u00e9 osobn\u00ed \u00fadaje jsou p\u0159esn\u00e9 a&nbsp;\u017ee byl pou\u010den o&nbsp;tom, \u017ee se jedn\u00e1 o&nbsp;jejich dobrovoln\u00e9 poskytnut\u00ed. Klient prohla\u0161uje, \u017ee byl pou\u010den o&nbsp;tom, \u017ee souhlas se zpracov\u00e1n\u00edm osobn\u00edch \u00fadaj\u016f ud\u011blen\u00fd Prod\u00e1vaj\u00edc\u00edmu m\u016f\u017ee odvolat p\u00edsemn\u00fdm ozn\u00e1men\u00edm doru\u010den\u00fdm na e-mail &nbsp;Prod\u00e1vaj\u00edc\u00edho. Projev\u00ed-li Klient z\u00e1jem informovat se o&nbsp;zpracov\u00e1n\u00ed sv\u00fdch osobn\u00edch \u00fadaj\u016f, je mu Prod\u00e1vaj\u00edc\u00ed povinnen tuto informaci poskytnout. Klient m\u00e1 d\u00e1le pr\u00e1vo p\u0159\u00edstupu&nbsp;ke sv\u00fdm osobn\u00edm \u00fadaj\u016fm, pr\u00e1vo na&nbsp;opravu osobn\u00edch \u00fadaj\u016f, jako\u017e i&nbsp;dal\u0161\u00ed pr\u00e1va stanoven\u00e1 z\u00e1k. \u010d. 110\/2019 Sb., o zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f.<\/p>\n<p>.Klient souhlas\u00ed se zas\u00edl\u00e1n\u00edm informac\u00ed a&nbsp;obchodn\u00edch sd\u011blen\u00ed Prod\u00e1vaj\u00edc\u00edm na&nbsp;poskytnutou elektronickou adresu.<\/p>\n<p><\/p>\n<p>Slu\u017eba individu\u00e1ln\u00ed \u010di skupinov\u00fdch sezen\u00ed<\/p>\n<p>Individu\u00e1ln\u00ed \u010di skupinov\u00e1 sezen\u00ed budou prob\u00edhat formou online spojen\u00ed, telefonicky, nebo na&nbsp;osobn\u00edch sch\u016fzk\u00e1ch. M\u00edsto, zp\u016fsob a&nbsp;term\u00edny s&nbsp;konkr\u00e9tn\u00edmi \u010dasy si domluv\u00ed Kupuj\u00edc\u00ed s&nbsp;Prod\u00e1vaj\u00edc\u00edm bezodkladn\u011b co nejd\u0159\u00edve po&nbsp;nakoupen\u00ed slu\u017eby, nen\u00ed-li to uvedeno v&nbsp;popisu slu\u017eby.<\/p>\n<p>Ozn\u00e1men\u00ed o&nbsp;zm\u011bn\u011b term\u00ednu a&nbsp;\u010dasu sezen\u00ed mus\u00ed b\u00fdt u\u010din\u011bno alespo\u0148 24 hodin p\u0159edem, smluvn\u00ed strany se dohodnou na&nbsp;nov\u00e9m term\u00ednu sezen\u00ed. Pokud Klient neozn\u00e1m\u00ed, \u017ee si p\u0159eje sezen\u00ed zru\u0161it, alespo\u0148 24 hodin p\u0159edem, m\u00e1 se zato, \u017ee sezen\u00ed \u0159\u00e1dn\u011b prob\u011bhlo a&nbsp;Prod\u00e1vaj\u00edc\u00ed m\u00e1 n\u00e1rok na&nbsp;odm\u011bnu v&nbsp;pln\u00e9 v\u00fd\u0161i.<\/p>\n<p>D\u00e9lka jednoho sezen\u00ed je obvykle 60-90 minut, nebo po&nbsp;dohod\u011b i&nbsp;del\u0161\u00ed. Na&nbsp;sezen\u00ed je Klient povinen b\u00fdt v\u010das, a\u0165 u\u017e se jedn\u00e1&nbsp;o sezen\u00ed osobn\u00ed, nebo online. Pokud Klient nebude na&nbsp;sezen\u00ed v\u010das, nebo se nedostav\u00ed v\u016fbec, m\u016f\u017ee Prod\u00e1vaj\u00edc\u00ed rozhodnout, \u017ee n\u00e1rok na&nbsp;toto sezen\u00ed zanik\u00e1 bez n\u00e1hrady, a&nbsp;Klient je povinen uhradit odm\u011bnu v&nbsp;pln\u00e9 v\u00fd\u0161i.<\/p>\n<p>D\u00e9lka obdob\u00ed domluven\u00e9ho kontraktu je \u010dasov\u00fd \u00fasek vyhrazen\u00fd k&nbsp;uskute\u010dn\u011bn\u00ed s\u00e9rie nakoupen\u00e9ho po\u010dtu sezen\u00ed. P\u0159edpokl\u00e1d\u00e1 se standardn\u011b uskute\u010dn\u011bn\u00ed jednoho sezen\u00ed t\u00fddn\u011b, pokud nen\u00ed domluveno jinak.<\/p>\n<p>Prod\u00e1vaj\u00edc\u00ed se zavazuje uskute\u010dnit sezen\u00ed v&nbsp;dohodnut\u00e9m m\u00edst\u011b a&nbsp;\u010dase. B\u011bhem obdob\u00ed bude Prod\u00e1vaj\u00edc\u00ed poskytovat sv\u00e9 slu\u017eby dle t\u00e9to dohody s&nbsp;vyu\u017eit\u00edm sv\u00fdch znalost\u00ed a&nbsp;s n\u00e1le\u017eitou odbornou p\u00e9\u010d\u00ed a&nbsp;jako Prod\u00e1vaj\u00edc\u00ed napl\u0148ovat smysl t\u00e9to dohody.<\/p>\n<p>Sezen\u00ed mohou b\u00fdt osobn\u011b a emocion\u00e1ln\u011b n\u00e1ro\u010dn\u00e9. Klient je povinen projevit maxim\u00e1ln\u00ed \u00fasil\u00ed a&nbsp;napl\u00e1novat v\u0161echna sezen\u00ed v&nbsp;takov\u00e9m \u010dase, aby m\u011bl nejvhodn\u011bj\u0161\u00ed podm\u00ednky pro zvl\u00e1dnut\u00ed sezen\u00ed.<\/p>\n<p>Prod\u00e1vaj\u00edc\u00ed v&nbsp;\u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b neodpov\u00edd\u00e1 za&nbsp;\u0161kodu, \u010di jinou majetkovou \u010di nemajetkovou \u00fajmu, kter\u00e1 klientovi m\u016f\u017ee vzniknout v&nbsp;d\u016fsledku psychick\u00e9ho, fyzick\u00e9ho nebo emocion\u00e1ln\u00edho stresu nebo nepohody (nebo v&nbsp;p\u0159\u00edpad\u011b jin\u00e9 takov\u00e9 podm\u00ednky) zp\u016fsoben\u00e9 p\u0159\u00edmo nebo nep\u0159\u00edmo p\u016fsoben\u00edm sezen\u00ed. Klient bere na&nbsp;v\u011bdom\u00ed, \u017ee individu\u00e1ln\u00ed sezen\u00ed m\u016f\u017ee b\u00fdt &nbsp;psychicky n\u00e1ro\u010dn\u00e9, a&nbsp;klient prohla\u0161uje, \u017ee ho podstupuje na&nbsp;vlastn\u00ed riziko. Pokud by t\u0159et\u00ed osoba proti Prod\u00e1vaj\u00edc\u00ed vznesla jak\u00fdkoliv n\u00e1rok na&nbsp;n\u00e1hradu \u0161kody vznikl\u00e9 v&nbsp;souvislosti s&nbsp;t\u00edmto sezen\u00edm, je Klient povinen uhradit Prod\u00e1vaj\u00edc\u00ed ve\u0161ker\u00e9 n\u00e1klady, kter\u00e9 mu s&nbsp;takov\u00fdm n\u00e1rokem vzniknou a&nbsp;to v\u010detn\u011b p\u0159\u00edpadn\u00e9 n\u00e1hrady \u0161kody.<\/p>\n<p>Prod\u00e1vaj\u00edc\u00ed neposkytuje \u017e\u00e1dn\u00e9 z\u00e1ruky, \u017ee metody pou\u017eit\u00e9 p\u0159i individu\u00e1ln\u00edm sezen\u00ed budou fungovat v&nbsp;r\u00e1mci tohoto sezen\u00ed. V\u00fdsledky jsou velmi individu\u00e1ln\u00ed a&nbsp;z\u00e1le\u017e\u00ed na&nbsp;mnoha okolnostech, kter\u00e9 nen\u00ed mo\u017en\u00e9 p\u0159edem p\u0159edv\u00eddat. Prod\u00e1vaj\u00edc\u00ed v&nbsp;\u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b neposkytuje \u017e\u00e1dn\u00e9 z\u00e1ruky za&nbsp;v\u00fdsledky, ani za&nbsp;n\u011b neodpov\u00edd\u00e1.<\/p>\n<p>V r\u00e1mci individu\u00e1ln\u00edho kontraktu klient poskytne Prod\u00e1vaj\u00edc\u00ed sv\u00e9 osobn\u00ed \u00fadaje a&nbsp;dal\u0161\u00ed d\u016fv\u011brn\u00e9 \u00fadaje a&nbsp;materi\u00e1ly, kter\u00e9 se Klienta t\u00fdkaj\u00ed. Prod\u00e1vaj\u00edc\u00ed je povinna u\u010dinit p\u0159\u00edslu\u0161n\u00e1 opat\u0159en\u00ed, kter\u00e1 lze rozumn\u011b po\u017eadovat k&nbsp;ochran\u011b t\u011bchto \u00fadaj\u016f a&nbsp;materi\u00e1l\u016f a&nbsp;bez souhlasu Klienta je nesm\u00ed zp\u0159\u00edstupnit \u017e\u00e1dn\u00e9 t\u0159et\u00ed osob\u011b.<\/p>\n<p><\/p>\n<ol start=\"3\">\n<li><strong><u> Ochrana autorsk\u00fdch pr\u00e1v<\/u><\/strong><\/li>\n<\/ol>\n<p>Elektronick\u00e9 produkty a&nbsp;slu\u017eby jsou ur\u010deny pro osobn\u00ed pot\u0159ebu Kupuj\u00edc\u00edho. Produkty a&nbsp;slu\u017eby, kter\u00e9 Prod\u00e1vaj\u00edc\u00ed prost\u0159ednictv\u00edm webov\u00fdch str\u00e1nek prod\u00e1v\u00e1 v\u010detn\u011b jejich obsahu, podl\u00e9haj\u00ed ochran\u011b autorsk\u00fdch pr\u00e1v. Jejich dal\u0161\u00ed \u0161\u00ed\u0159en\u00ed jako celku \u010di jejich \u010d\u00e1st\u00ed je bez souhlasu dr\u017eitele autorsk\u00fdch pr\u00e1v zak\u00e1z\u00e1no. Kupuj\u00edc\u00ed odpov\u00edd\u00e1 Prod\u00e1vaj\u00edc\u00edmu jako\u017eto distributorovi zastupuj\u00edc\u00edmu dr\u017eitele autorsk\u00fdch pr\u00e1v za&nbsp;p\u0159\u00edpadnou \u00fajmu, kterou poru\u0161en\u00edm autorsk\u00fdch pr\u00e1v zp\u016fsob\u00ed.<\/p>\n<p><\/p>\n<p>Klient nen\u00ed v&nbsp;\u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b opr\u00e1vn\u011bn pou\u017e\u00edt nebo reprodukovat postupy, techniky, prezentace, metodologie, precedenty, materi\u00e1ly \u010di know-how, kter\u00e9 budou pou\u017eity v&nbsp;produktech a&nbsp;slu\u017eb\u011b (d\u00e1le t\u00e9\u017e spole\u010dn\u011b \u201emateri\u00e1ly&#8220;). Klient nesm\u00ed pou\u017e\u00edt nebo reprodukovat \u010di zve\u0159ej\u0148ovat nebo jinak zp\u0159\u00edstupnit t\u0159et\u00edm osob\u00e1m materi\u00e1ly ani jejich \u010d\u00e1sti \u017e\u00e1dn\u00fdm zp\u016fsobem, v&nbsp;\u017e\u00e1dn\u00e9 form\u011b nebo tvaru. V&nbsp;p\u0159\u00edpad\u011b poru\u0161en\u00ed tohoto ustanoven\u00ed, odpov\u00edd\u00e1 klient Prod\u00e1vaj\u00edc\u00ed za&nbsp;\u0161kodu, kter\u00e1 j\u00ed t\u00edm vznikne v&nbsp;pln\u00e9m rozsahu.<\/p>\n<p><\/p>\n<ol start=\"4\">\n<li><strong><u> Objedn\u00e1vka a&nbsp;n\u00e1kup<\/u><\/strong><\/li>\n<\/ol>\n<p>Kupuj\u00edc\u00ed zad\u00e1v\u00e1 objedn\u00e1vku elektronicky vypln\u011bn\u00edm p\u0159\u00edslu\u0161n\u00e9ho formul\u00e1\u0159e na&nbsp;webov\u00fdch str\u00e1nk\u00e1ch www.zorarihova.cz nebo www.spokojeneemoce.cz. Odesl\u00e1n\u00edm formul\u00e1\u0159e pak Kupuj\u00edc\u00ed vyjad\u0159uje souhlas s&nbsp;t\u011bmito V\u0161eobecn\u00fdmi obchodn\u00edmi podm\u00ednkami jako\u017e i&nbsp;se zpracov\u00e1n\u00edm osobn\u00edch \u00fadaj\u016f.<\/p>\n<p><\/p>\n<ol start=\"5\">\n<li><strong><u> Zru\u0161en\u00ed objedn\u00e1vky<\/u><\/strong><\/li>\n<\/ol>\n<p>Ke zru\u0161en\u00ed objedn\u00e1vky dojde automaticky neuhrazen\u00edm \u010d\u00e1stky objedn\u00e1vky ve stanoven\u00e9m term\u00ednu splatnosti. Term\u00edn splatnosti je standardn\u011b stanoven na&nbsp;14 kalend\u00e1\u0159n\u00edch dn\u016f od objedn\u00e1n\u00ed.<\/p>\n<p><\/p>\n<ol start=\"6\">\n<li><strong><u> Platby<\/u><\/strong><\/li>\n<\/ol>\n<p>Zp\u016fsob platby si Kupuj\u00edc\u00ed vybere p\u0159i vypl\u0148ov\u00e1n\u00ed objedn\u00e1vkov\u00e9ho formul\u00e1\u0159e. Po&nbsp;odesl\u00e1n\u00ed formul\u00e1\u0159e p\u0159esm\u011bruje syst\u00e9m Kupuj\u00edc\u00edho na&nbsp;dal\u0161\u00ed str\u00e1nku dle zvolen\u00e9ho zp\u016fsobu platby. Platba je \u00fasp\u011b\u0161n\u011b dokon\u010dena zobrazen\u00edm potvrzuj\u00edc\u00ed zpr\u00e1vy a&nbsp;jej\u00edm zasl\u00e1n\u00edm emailem. V&nbsp;p\u0159\u00edpad\u011b ne\u00fasp\u011b\u0161n\u00e9 \u00fahrady je Kupuj\u00edc\u00ed informov\u00e1n zpr\u00e1vou zobrazenou na&nbsp;platebn\u00ed str\u00e1nce a&nbsp;zaslan\u00fdm emailem.<\/p>\n<p>&nbsp;Platebn\u00ed metody jsou napojeny na&nbsp;platebn\u00ed br\u00e1nu spole\u010dnosti Stripe, kter\u00e1 poskytuje technologii bezpe\u010dn\u00e9ho zpracov\u00e1v\u00e1n\u00ed online plateb. \u010c\u00edsla platebn\u00edch karet, kreditn\u00edch karet a&nbsp;hesla k&nbsp;elektronick\u00e9mu bankovnictv\u00ed zad\u00e1v\u00e1te pomoc\u00ed \u0161ifrovan\u00e9ho kan\u00e1lu spole\u010dnosti Stripe.<\/p>\n<p>&nbsp;Opakovan\u00e9 platby<\/p>\n<p>V p\u0159\u00edpad\u011b, \u017ee p\u0159edm\u011btem koup\u011b je \u010dlenstv\u00ed v&nbsp;online klubu s&nbsp;pravideln\u00fdm \u010dlensk\u00fdm poplatkem, vyu\u017e\u00edv\u00e1 Prod\u00e1vaj\u00edc\u00ed k&nbsp;uhrazen\u00ed \u010dlensk\u00e9ho poplatku i&nbsp;zp\u016fsob automatick\u00e9 opakovan\u00e9 platby kartou (tzv. reccuring payments). Vypln\u011bn\u00edm prodejn\u00edho formul\u00e1\u0159e se Kupuj\u00edc\u00ed zavazuje hradit pravideln\u00fd m\u011bs\u00ed\u010dn\u00ed \u010dlensk\u00fd poplatek ve v\u00fd\u0161i z\u0159eteln\u011b a&nbsp;jasn\u011b uveden\u00e9 na&nbsp;objedn\u00e1vce, a&nbsp;to po&nbsp;celou dobu trv\u00e1n\u00ed \u010dlenstv\u00ed. Vypln\u011bn\u00edm prodejn\u00edho formul\u00e1\u0159e Kupuj\u00edc\u00ed d\u00e1v\u00e1 souhlas, aby \u010dlensk\u00fd poplatek v&nbsp;p\u0159edem jasn\u011b uveden\u00e9 v\u00fd\u0161i a&nbsp;intervalu automaticky vy\u00fa\u010dtov\u00e1n k&nbsp;t\u00ed\u017ei platebn\u00ed karty Kupuj\u00edc\u00edho, j\u00ed\u017e byla provedena prvn\u00ed \u00fahrada, a&nbsp;to po&nbsp;celou dobu trv\u00e1n\u00ed \u010dlenstv\u00ed v&nbsp;klubu.&nbsp;<\/p>\n<p><\/p>\n<p>Upozorn\u011bn\u00ed na&nbsp;automatickou platbu<\/p>\n<p>V p\u0159\u00edpad\u011b, \u017ee objedn\u00e1vka podl\u00e9h\u00e1 opakovan\u00e9 platb\u011b, Kupuj\u00edc\u00ed je v\u017edy jasn\u011b&nbsp;informov\u00e1n&nbsp;na prodejn\u00ed str\u00e1nce produktu o&nbsp;v\u00fd\u0161i a&nbsp;intervalu pravideln\u00e9ho poplatku i&nbsp;o zp\u016fsobu, jak je mo\u017en\u00e9 \u010dlenstv\u00ed v&nbsp;klubu ukon\u010dit a&nbsp;zastavit tak opakovan\u00e9 \u00fa\u010dtov\u00e1n\u00ed plateb. V&nbsp;p\u0159\u00edpad\u011b, \u017ee Kupuj\u00edc\u00ed vypln\u00ed objedn\u00e1vku, kter\u00e1 opakovanou platbu zahrnuje, za\u0161le mu Prod\u00e1vaj\u00edc\u00ed do&nbsp;dvou pracovn\u00edch dn\u016f od proveden\u00ed prvn\u00ed platby&nbsp;potvrzen\u00ed o&nbsp;nastaven\u00ed opakovan\u00e9 platby prost\u0159ednictv\u00edm e-mailu uveden\u00e9ho v&nbsp;objedn\u00e1vce. Z\u00e1rove\u0148 v\u017edy sedm dn\u016f p\u0159ed automatick\u00fdm vy\u00fa\u010dtov\u00e1n\u00edm poplatku je Kupuj\u00edc\u00ed o&nbsp;t\u00e9to skute\u010dnosti upozorn\u011bn e-mailem na&nbsp;adresu, kterou uvedl v&nbsp;objedn\u00e1vce, spolu s&nbsp;jasn\u00fdmi pokyny, jak&nbsp;m\u016f\u017ee Kupuj\u00edc\u00ed opakovan\u00e9 platby zru\u0161it.<\/p>\n<p><\/p>\n<p>Ukon\u010den\u00ed \u010dlenstv\u00ed a&nbsp;zru\u0161en\u00ed automatick\u00e9 platby<\/p>\n<p>\u010clenstv\u00ed v&nbsp;online klubu m\u016f\u017ee &nbsp;Kupuj\u00edc\u00ed kdykoliv ukon\u010dit pomoc\u00ed ur\u010den\u00e9ho formul\u00e1\u0159e v&nbsp;online \u010dlensk\u00e9 sekci, nebo kontaktov\u00e1n\u00edm z\u00e1kaznick\u00e9 podpory na&nbsp;adrese uveden\u00e9 na faktu\u0159e. Ukon\u010den\u00edm \u010dlenstv\u00ed v&nbsp;klubu je pravideln\u00e1 platba zru\u0161ena a&nbsp;\u010dlensk\u00fd poplatek nebude nad\u00e1le \u00fa\u010dtov\u00e1n. Ukon\u010den\u00edm \u010dlenstv\u00ed v&nbsp;klubu se Kupuj\u00edc\u00ed vzd\u00e1v\u00e1 v\u0161ech v\u00fdsad a&nbsp;v\u00fdhod, kter\u00e9 mu \u010dlenstv\u00ed v&nbsp;klubu p\u0159in\u00e1\u0161elo. V&nbsp;p\u0159\u00edpad\u011b zru\u0161en\u00ed \u010dlenstv\u00ed bude p\u0159\u00edstup (po vypr\u0161en\u00ed uhrazen\u00e9 doby \u010dlenstv\u00ed) definitivn\u011b ukon\u010den.<\/p>\n<p><\/p>\n<ol start=\"7\">\n<li><strong><u> Garance vr\u00e1cen\u00ed pen\u011bz<\/u><\/strong><\/li>\n<\/ol>\n<p>P\u0159i objedn\u00e1n\u00ed produktu nebo slu\u017eby m\u00e1 Kupuj\u00edc\u00ed pr\u00e1vo odstoupit od smlouvy bez ud\u00e1n\u00ed d\u016fvodu v&nbsp;r\u00e1mci \u010dasov\u00e9ho limitu uveden\u00e9ho na&nbsp;prodejn\u00ed str\u00e1nce dan\u00e9ho produktu (minim\u00e1ln\u011b ov\u0161em 14 dn\u016f). Odstoupen\u00ed je mo\u017eno prov\u00e9st elektronickou formou &nbsp;s&nbsp;prohl\u00e1\u0161en\u00edm, \u017ee od smlouvy Kupuj\u00edc\u00ed odstupuje a&nbsp;s p\u0159ilo\u017een\u00edm kopie faktury. Kupuj\u00edc\u00edmu bude zasl\u00e1n dobropis s&nbsp;\u010d\u00e1stkou odpov\u00eddaj\u00edc\u00ed kupn\u00ed cen\u011b online produktu. \u010c\u00e1stka bude vr\u00e1cena do&nbsp;t\u0159iceti dn\u016f od odesl\u00e1n\u00ed dobropisu Kupuj\u00edc\u00edmu. \u010c\u00e1stka bude vr\u00e1cena zp\u011bt bankovn\u00edm p\u0159evodem. Po&nbsp;odstoupen\u00ed od smlouvy je Kupuj\u00edc\u00edmu ukon\u010den p\u0159\u00edstup do&nbsp;online sekce s&nbsp;dosud zve\u0159ejn\u011bn\u00fdmi materi\u00e1ly placen\u00e9ho online produktu. Kupuj\u00edc\u00ed, kter\u00fd odstoupil od smlouvy v&nbsp;r\u00e1mci garance vr\u00e1cen\u00ed pen\u011bz, nem\u00e1 n\u00e1rok na&nbsp;dosud nezve\u0159ejn\u011bn\u00e9 lekce a&nbsp;bonusy souvisej\u00edc\u00ed s&nbsp;programem, ani na&nbsp;individu\u00e1ln\u00ed sezen\u00ed \u010di jin\u00e9 tr\u00e9ninky.<\/p>\n<p><\/p>\n<p>P\u0159ed\u010dasn\u00e9 ukon\u010den\u00ed individu\u00e1ln\u00edho kontraktu (dohody)<\/p>\n<p>Ob\u011b strany jsou opr\u00e1vn\u011bny tuto dohodu ukon\u010dit p\u00edsemnou v\u00fdpov\u011bd\u00ed bez ud\u00e1n\u00ed d\u016fvodu. V\u00fdpov\u011b\u010f je \u00fa\u010dinn\u00e1 okam\u017eikem jej\u00edho doru\u010den\u00ed druh\u00e9 smluvn\u00ed stran\u011b. N\u00e1hradn\u00ed doru\u010den\u00ed je p\u0159\u00edpustn\u00e9, za&nbsp;den doru\u010den\u00ed se pova\u017euje des\u00e1t\u00fd den pot\u00e9, co byla z\u00e1silka ulo\u017eena na&nbsp;po\u0161t\u011b. Dohodu lze rovn\u011b\u017e ukon\u010dit vz\u00e1jemnou dohodou smluvn\u00edch stran, kter\u00e1 mus\u00ed b\u00fdt u\u010din\u011bna v&nbsp;p\u00edsemn\u00e9 form\u011b.<\/p>\n<p>Pokud dojde k&nbsp;p\u0159ed\u010dasn\u00e9mu ukon\u010den\u00ed dohody, uhrad\u00ed klient odm\u011bnu pouze za&nbsp;sezen\u00ed, kter\u00e1 ji\u017e prob\u011bhla do&nbsp;dne ukon\u010den\u00ed dohody. V\u00fdsledn\u00e1 cena bude odpov\u00eddat celkov\u00e9 dob\u011b uskute\u010dn\u011bn\u00fdch sezen\u00ed p\u0159epo\u010d\u00edtan\u00e9 v&nbsp;hodinov\u00e9 sazb\u011b individu\u00e1ln\u00edch sezen\u00ed dle platn\u00e9ho cen\u00edku uveden\u00e9ho na&nbsp;p\u0159\u00edslu\u0161n\u00fdch webov\u00fdch str\u00e1nk\u00e1ch &nbsp;prod\u00e1vaj\u00edc\u00ed.<\/p>\n<p>P\u0159i ukon\u010den\u00ed dohody nen\u00ed Prod\u00edvaj\u00edc\u00ed d\u00e1le odpov\u011bdn\u00fd za&nbsp;dal\u0161\u00ed sezen\u00ed. V&nbsp;p\u0159\u00edpad\u011b p\u0159eplatku po&nbsp;p\u0159epo\u010d\u00edt\u00e1n\u00ed hodinovou sazbou bude zbyl\u00e1 \u010d\u00e1stka vr\u00e1cena do&nbsp;t\u0159iceti dn\u016f od odesl\u00e1n\u00ed dobropisu Kupuj\u00edc\u00edmu. \u010c\u00e1stka bude vr\u00e1cena zp\u011bt bankovn\u00edm p\u0159evodem.<\/p>\n<p><\/p>\n<ol start=\"8\">\n<li><strong><u> Doru\u010den\u00ed produktu \/ zp\u0159\u00edstupn\u011bn\u00ed slu\u017eby<\/u><\/strong><\/li>\n<\/ol>\n<p>Po \u00fasp\u011b\u0161n\u00e9m proveden\u00ed a&nbsp;potvrzen\u00ed platby je Kupuj\u00edc\u00edmu online zp\u0159\u00edstupn\u011bn zakoupen\u00fd produkt nebo slu\u017eba ihned nebo v&nbsp;p\u0159edem avizovan\u00e9m term\u00ednu v&nbsp;p\u0159\u00edpad\u011b elektronick\u00fdch produkt\u016f. V&nbsp;p\u0159\u00edpad\u011b individu\u00e1ln\u00edch \u010di skupinov\u00fdch &nbsp;sezen\u00ed bude sjedn\u00e1n term\u00edn zp\u016fsob a \u010das&nbsp; nejpozd\u011bji do dvou t\u00fddn\u016f od zakoupen\u00ed, pokud ji\u017e tak nebylo u\u010din\u011bno v nab\u00eddce slu\u017eby.<\/p>\n<p><\/p>\n<ol start=\"9\">\n<li><strong><u> Reklamace a&nbsp;n\u00e1mitky&nbsp;<\/u><\/strong><\/li>\n<\/ol>\n<p>Kupuj\u00edc\u00ed m\u016f\u017ee kdykoli vzn\u00e9st reklamaci \u010di n\u00e1mitku elektronickou formou \u2013 zasl\u00e1n\u00edm e-mailu na&nbsp;adresu Prod\u00e1vaj\u00edc\u00ed. Pro pod\u00e1n\u00ed reklamace \u010di n\u00e1mitky nen\u00ed d\u00e1n \u017e\u00e1dn\u00fd zvl\u00e1\u0161tn\u00ed formul\u00e1\u0159. Z&nbsp;vyj\u00e1d\u0159en\u00ed Kupuj\u00edc\u00edho v\u0161ak mus\u00ed v\u017edy vypl\u00fdvat, v&nbsp;\u010dem spo\u010d\u00edv\u00e1 reklamace \u010di n\u00e1mitka a&nbsp;jak\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed po\u017eaduje. O&nbsp;podan\u00e9 reklamaci \u010di n\u00e1mitce rozhodne Prod\u00e1vaj\u00edc\u00ed nejpozd\u011bji do&nbsp;t\u0159iceti dn\u016f od jej\u00edho obdr\u017een\u00ed. Kupuj\u00edc\u00ed bude vyrozum\u011bn e-mailem v\u010detn\u011b od\u016fvodn\u011bn\u00ed.<\/p>\n<p>&nbsp;V p\u0159\u00edpad\u011b, \u017ee Kupuj\u00edc\u00ed obdr\u017eel potvrzuj\u00edc\u00ed zpr\u00e1vu o&nbsp;\u00fasp\u011b\u0161n\u011b proveden\u00e9 platb\u011b za&nbsp;produkt nebo slu\u017ebu a&nbsp;produkt \u010di slu\u017eba nebyly zp\u0159\u00edstupn\u011bny, nebo pokud nastal n\u011bjak\u00fd jin\u00fd probl\u00e9m, Kupuj\u00edc\u00ed kontaktuje Prod\u00e1vaj\u00edc\u00edho e-mailem.<\/p>\n<p><\/p>\n<ol start=\"10\">\n<li><strong><u> Ochrana osobn\u00edch \u00fadaj\u016f<\/u><\/strong><\/li>\n<\/ol>\n<p>Prod\u00e1vaj\u00edc\u00ed prohla\u0161uje, \u017ee ve\u0161ker\u00e9 \u00fadaje o&nbsp;Kupuj\u00edc\u00edm z\u00edskan\u00e9 v&nbsp;r\u00e1mci objedn\u00e1vky a&nbsp;dod\u00e1vky produkt\u016f a&nbsp;slu\u017eeb jsou ulo\u017eeny v&nbsp;zabezpe\u010den\u00e9 datab\u00e1zi a&nbsp;Prod\u00e1vaj\u00edc\u00ed je neposkytne t\u0159et\u00edm stran\u00e1m. Kupuj\u00edc\u00ed m\u016f\u017ee kdykoli po\u017e\u00e1dat Prod\u00e1vaj\u00edc\u00edho, aby byly osobn\u00ed a\/nebo firemn\u00ed \u00fadaje Kupuj\u00edc\u00edho z&nbsp;datab\u00e1ze Prod\u00e1vaj\u00edc\u00edho vymaz\u00e1ny. Prod\u00e1vaj\u00edc\u00ed mu neprodlen\u011b vyhov\u00ed. V\u00edce na&nbsp;str\u00e1nce Ochrana osobn\u00edch \u00fadaj\u016f.<\/p>\n<p><\/p>\n<ol start=\"11\">\n<li><strong><u> Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/u><\/strong><\/li>\n<\/ol>\n<p>Tyto V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky se \u0159\u00edd\u00ed pr\u00e1vn\u00edm \u0159\u00e1dem \u010cesk\u00e9 republiky.<\/p>\n<p>T\u00edm, \u017ee Klient klikne na tla\u010d\u00edtko \u201eObjednat\u201c stvrzuje, \u017ee vid\u011bl, \u010detl a souhlas\u00ed s VOP, &nbsp;svoji objedn\u00e1vku mysl\u00ed v\u00e1\u017en\u011b, a \u017ee je stejn\u011b jako Prod\u00e1vaj\u00edc\u00ed p\u0159ipraven splnit sv\u00e9 z\u00e1vazky z n\u00e1sledn\u011b uzav\u0159en\u00e9 kupn\u00ed smlouvy (tedy j\u00e1 jako Prod\u00e1vaj\u00edc\u00ed p\u0159edev\u0161\u00edm dodat v\u00e1m produkt nebo slu\u017ebu p\u0159esn\u011b podle va\u0161\u00ed objedn\u00e1vky a vy jako Kupuj\u00edc\u00ed zaplatit za dodan\u00fd produkt nebo slu\u017ebu dohodnutou cenu).<\/p>\n<p><\/p>\n<p>Tyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky plat\u00ed od 1.1.2024<\/p>\n<p>D\u011bkuji za&nbsp;va\u0161i d\u016fv\u011bru!<\/p>\n<p><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>V\u0160EOBECN\u00c9 OBCHODN\u00cd PODM\u00cdNKY Doc. Ing. Zora \u0158\u00edhov\u00e1, CSc.Mentorka@kou\u010dka zakladatelka projekt\u016f:www.zorarihova.czwww.spokojeneemoce.cz Informace o&nbsp;kupuj\u00edc\u00edm a&nbsp;prod\u00e1vaj\u00edc\u00edm Kupuj\u00edc\u00edm se pro \u00fa\u010dely t\u011bchto V\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek rozum\u00ed fyzick\u00e1 nebo pr\u00e1vnick\u00e1 osoba (d\u00e1le jako Kupuj\u00edc\u00ed nebo Klient). Prod\u00e1vaj\u00edc\u00edm se pro \u00fa\u010dely t\u011bchto V\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek rozum\u00ed Ing.Zora \u0158\u00edhov\u00e1, CSc. se s\u00eddlem Praha 8, K\u0159i\u017e\u00edkova 78, PS\u010c 18600, &nbsp;I\u010c: 13798600.&nbsp; (d\u00e1le jen &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.zorarihova.cz\/index.php\/vseobecne-obchodni-podminky\/\"> <span class=\"screen-reader-text\">V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky<\/span> Pokra\u010dovat ve \u010dten\u00ed &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-865","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.zorarihova.cz\/index.php\/wp-json\/wp\/v2\/pages\/865","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zorarihova.cz\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.zorarihova.cz\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.zorarihova.cz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zorarihova.cz\/index.php\/wp-json\/wp\/v2\/comments?post=865"}],"version-history":[{"count":7,"href":"https:\/\/www.zorarihova.cz\/index.php\/wp-json\/wp\/v2\/pages\/865\/revisions"}],"predecessor-version":[{"id":872,"href":"https:\/\/www.zorarihova.cz\/index.php\/wp-json\/wp\/v2\/pages\/865\/revisions\/872"}],"wp:attachment":[{"href":"https:\/\/www.zorarihova.cz\/index.php\/wp-json\/wp\/v2\/media?parent=865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}